Shirly Sumbrado

"Designing Your Digital Dreams"

  • Philippines
  • Member since September 1, 2023
  • No Reviews

$8.00

(per hour)

Overview

Hello! I'm Shirly Sumbrado, your dedicated Virtual Assistant. I specialize in four core domains: Search Engine Optimization (SEO), Website Design, Digital Marketing, and Social Media Management (SMM).

As a Virtual Assistant, I've honed my skills in these four areas to craft effective online marketing strategies that enhance your online visibility, captivate your audience, and attract potential customers. Whether you're looking to climb the search engine ranks, revamp your website, optimize your digital presence, or bolster your social media engagement, I'm here to assist you every step of the way.

My previous experience as an Auditor has equipped me with attributes such as attention to detail, analytical skills, integrity, teamwork, adaptability, and effective time management. 

My goal is to apply these qualities to foster the prosperity of your business. I also possess strong organizational skills and the ability to multitask efficiently.

The services I provide as a Virtual Assistant includes:

Search Engine Optimization (SEO):

  • SEO Audit (Assessment and Plan)
  • Keyword Research
  • On-Page Optimization
  • Off-Page Optimization
  • Backlinking Strategies
  • SEO Local Directories
  • SEO Writing
  • YouTube SEO
  • E-Commerce SEO

Website Design:

  • Business Branding and Website Mockup
  • Connect Domain Name with the Web Hosting
  • Installing WordPress and SSL
  • Create Email Address with Domain Name
  • Installing Plugins
  • Web Designing using Page Builders
  • Building Landing Page and Email Marketing
  • Building an Online Shop with WooCommerce
  • Building a Membership Site
  • Basic HTML and CSS
  • Marketing and Growing Your Business

Social Media Management:

  • Social Media Accounts Creation
  • Social Media Optimization
  • Social Media Content Planning
  • Social Media Creation
  • Social Content Scheduling
  • Social Media Marketing Campaign Plan
  • Social Media Graphic Design

Lead Generation:

  • Identifying potential customers through online research and data collection, and outreach methodologies
  • SMM Campaign
  • Content Marketing
  • Email Marketing
  • Blogging

Furthermore, I am adept at handling Administrative Tasks, including:

  • Email Management
  • File Organization
  • Email Signature Design
  • Appointment Scheduling
  • Data Entry

I used many helpful SEO tools like SEMrush, SEO Tool.io, Google Search Console, Google Ads Keyword Planner, Google Suggest, Ubersuggest, Google Trends, Small SEO Tools, and others. I used these tools to make a smart SEO plan that made our online presence better and improved how well we did online.

I'm also good at using collaboration tools like Canva, Google Apps, Microsoft Apps, Flodesk, ChatGPT, Capcut, and different social media sites like LinkedIn, Facebook, Instagram, and TikTok. These tools can make my work better and easier.

As a Virtual Assistant, I have established a clear mission, vision, and goals to steer my efforts, ensuring that I comprehensively understand my objectives and how to effectively meet your needs:

MISSION: Tackling challenges with patience and crafting meticulous solutions with care and precision.

VISION: To serve as the driving force that empowers businesses to thrive and excel in the digital realm.

GOAL: CLEAR

  • C-Collaborative
  • L-Loyal
  • E-Efficient
  • A-Adaptable
  • R-Results-oriented

Furthermore, I completed my Masterclass Virtual Assistant and Apprenticeship at Surge Freelancing Marketplace, a one-stop global freelancing marketplace. This experience has enriched my freelancing skills.

Are you ready to start? Contact me, and let’s connect and collaborate!

Experience

Branch Staff

  • MLhuillier Financial Services, Inc
  • October 21, 2003 - November 30, 2005

As Branch Staff in pawnshops and money transfer services: • Excellent customer service, offering information on services like pawn loans, buy-sell trades, and money transfers while addressing inquiries. • Handle financial transactions, assessing items for collateral, calculating loans, and securely managing cash. • Provide money transfer assistance, explain options, and ensure compliance. Inventory management involves maintaining records and safeguarding pawned items. • Adherence to safety protocols, monitoring, and fraud prevention; • Compliance with regulations and meticulous record-keeping are vital, and staff may engage in sales efforts, teamwork, and ongoing training for enhanced service and industry knowledge.

Assistant Branch Manager

  • MLhuillier Financial Services, Inc
  • December 28, 2006 - May 14, 2007

As an Assistant Branch Manager in a pawnshop and money transfer service: • Providing vital support to the branch manager in all aspects of branch operations • Assist in overseeing staff, ensuring smooth day-to-day operations, and maintaining inventory accuracy. • Customer service excellence is a priority, and you stay informed about available services. Financially, you aid in monitoring performance and handling cash securely. • Compliance and documentation are key, with a focus on regulatory adherence. • Contribute to security measures and risk assessment. • Sales and marketing support aim for business growth, and you help train and develop staff. • Reporting and problem-solving are part of your responsibilities, along with nurturing customer relationships and assisting with budget management.

Branch Manager

  • MLhuillier Financial Services, Inc
  • December 15, 2007 - September 30, 2009

As a Branch Manager in a pawnshop and money transfer service: • Comprehensive operational management, including staff supervision, day-to-day operations, and inventory control • Prioritize customer service by ensuring satisfaction and product knowledge. • Financial management is key, focusing on profitability and secure cash handling. • Compliance with regulations and proper documentation is paramount, as is implementing security and risk management measures. Sales and marketing strategies aim for business growth and customer engagement. • I am dedicated to training my team and personal development while reporting on financial performance and problem-solving as needed. • Customer relationship management and budget oversight complete your multifaceted responsibilities

Field Auditor

  • MLhuillier Financial Services, Inc
  • October 1, 2009 - February 28, 2017

As a Field Auditor in pawnshops and money transfer services: • A vital role ensures compliance, accuracy, and security. • Conduct thorough audits to enforce regulatory adherence and verify transaction compliance. • Financial assessments guarantee accurate accounting and cash handling practices. Inventory checks confirm item details and security protocols. • Risk assessments bolster security measures. Documentation reviews ensure completeness and accessibility. • Compliance training and collaboration enhance staff practices. • Detailed reports and presentations facilitate improvements. • Customer interactions and operational efficiency are scrutinized, and fraud detection investigations are conducted. • Continuous monitoring assures ongoing compliance and security, which are crucial for maintaining trust and integrity in these financial services.

Audit Manager

  • MLhuillier Financial Services, Inc
  • March 1, 2017 - May 30, 2018

As an Audit Manager in pawnshops and money transfer services: • Play a pivotal role in overseeing financial integrity, compliance, and security. • Responsible for encompassing audit planning, team leadership, and ensuring regulatory compliance. • Conduct thorough financial audits, assess and mitigate risks, and evaluate security measures. • Scrutinize documentation and provide compliance training while monitoring continuous improvements. Fraud detection, operational efficiency, and maintaining compliance are integral to my duties. • Meticulous audits, recommendations, and leadership are essential for the trustworthiness and success of these financial institutions.

Educational Details

Bachelor of Science in Commerce

  • Holy Name University (Former Divine Word College of Tagbilaran City)
  • June 15, 1998 - October 15, 2000

Major in Management

Associate in Computer Science

  • Holy Name University (Former Divine Word College of Tagbilaran City)
  • June 15, 1996 - March 15, 1998

After graduating from my Associate Course, I pursued a Bachelors Degree in BS Commerce with a Management Major.

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