Masterclass Virtual Assistant (MVA) Online Course

Masterclass Virtual Assistant (MVA) Program

By Coach Melle Angela Reparado


Masterclass Virtual Assistant (MVA) Program Guide

Day 1
– Administrative Tasks
– Email Management
– Calendar Management
– Transcription
– Lead and Prospect Generation

Day 2
– Project Management
– CRM Management

Day 3
– Online Bookkeeping
– Social Media for Business

Day 4
– Website Management
– Search Engine Optimization for Business

Day 5
– Customer Service and Support
– Telemarketing
– Email Marketing
– Facebook Ads for Business

Day 6
– Setting a Freelancing Brand
– Getting Hired in Freelancing Platforms Setup

Day 7
– Creating a VA Resume
– Crafting an Application Proposal
– Preparing and Nailing a VA Interview

Day 8
– Setting up Payments
– Creating a VA Portfolio
– Creating a VA Package

Day 9
– Getting Clients Tips and Strategies

Day 10
– VA Applications

Freelancing Expertise

In this coaching, you will master different expertise to optimize your freelancing opportunities. You will learn skills like virtual assistance, social media management and marketing, website creation, content marketing, SEO and many more! These mostly are competences that’ll enable you to work in your own free time. Below are the details under each set of skills. Go through each one. Which of these will you be focusing? What specific expertise will you brand yourself?

General Virtual Assistance (GVA) Tasks

  • Data Entry in Word, or Google Docs
  • Transcription (transcribing voicemail, video or audio, podcasts etc.)
  • Internet Research
  • Typing
  • Forms Creation
  • Executive Assistance
  • Making Reports (Creating basic reports (reports on weekly tasks, deliverables, sales)
  • Sending Invoices
  • Project Management & Training Tasks
  • Email Management/Filtering
  • Setting up Autoresponders (Aweber, Mailchimp)
  • Booking appointments with clients
  • Following up with clients/customers (sending thank you and other reminder emails)
  • Receptionist duties (answering occasional calls)
  • Calendar Management
  • File Management (organizing files using Dropbox etc)
  • Database building (eg. updating email or contact lists on your CRM)
  • Research on certain topics for blogposts, newsletters or others
  • Personal errands (purchasing gifts for loved ones / family members online)
  • Hotel and Flight Booking
  • Bookeeping and Accounting Tasks
  • Taking down minutes of meetings
  • Preparing Slideshows (Powerpoint Presentations)
  • Liaison between you and other team members
  • Recruitment (source for other team members like writers or graphic artists)
  • Answering support tickets (with the use of Zendesk)
  • Dropbox / Google Drive Organization
  • Creating / Managing Spreadsheets
  • Preparing Powerpoint / Keynote Presentations
  • PDF Conversion, Splitting and Merging

Social Media Management and Marketing (SMM) Tasks

  • Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)
  • Manage and update Social Media Accounts
  • Tracking of Social Media Accounts
  • Facebook Ads
  • Marketing Plan
  • Posting and Scheduling Facebook Insights
  • Promotions and marketing
  • Content planning
  • Collating and Interpreting Insights
  • Managing and Increasing Your Twitter Following
  • Uploading Videos on YouTube
  • YouTube Optimization
  • Moderating YouTube Comments
  • Uploading Videos to other Video Sharing Sites / Social Media
  • Answer inquiries and Messages on All Channel & Profiles
  • Create Slideshare Presentations
  • Joining SMM groups and interacting
  • Increasing followers

Simple Web Design Tasks

  • Keyword Research for a website
  • Website Creation
  • Website Design
  • Website Optimization
  • Adding pages
  • Adding posts
  • Landing pages
  • Adding content in websites

Content Marketing (CM) Tasks

  • Keyword Research for Blog Content
  • Article Writing
  • SEO Writing
  • Content / Blog Post Creation 66. Guest Blogging / Ghost Blogging
  • Manage your Blog (Basic WordPress Skills)
  • Publish posts on your Blog (content you provided)
  • Filter  and reply to comments on your blog
  • Press Release Writing
  • Article Spinning
  • Article Marketing

Search Engine Optimization (SEO) Tasks

  • Blog commenting (to increase links to your site)
  • Participating in discussion forums or message boards (more promotion!)
  • SEO Writing
  • Press Release Writing
  • Newsletter Writing
  • Copywriting (Don’t Suggest Sales Copy)
  • Directory Submission
  • Site Analysis
  • Keyword Research
  • SEO Campaign Plan
  • Competitor Analysis
  • Landing Page Set-up/Creation
  • Web Master Submission
  • Sitemap Submissions
    On-page optimization
  • Off-page optimization
  • Social Bookmarking (Digg, Stumble Upon, Reddit, Digg, Delicious)
  • Creating a Social Bookmarking Tracking Sheet
  • Forum Participation / Moderation
  • Creating Backlinks / Link Buidling
  • Weekly / Monthly Google Analytics & Traffic Reports
  • Monthly Keyword Ranking Reports

Graphics Designs Tasks (Not Included in this Coaching)

  • Designing Logos, Banners, Icons, eBook Covers and Headers
  • Designing Infographics Images (Content Provided)
  • Designing Websites, Creating Mock-Ups
  • Designing Landing / Sales / Opt-In Pages
  • Basic Video Editing (Splicing Intros & Outros with Raw Footage)

Web Developer Tasks (Not Included in this Coaching)

  • Support and Develop WordPress (PHP) Websites
  • Install WordPress PlugIns and Themes
  • WordPress Theme Customization
  • WordPress Functionality and PlugIn Enhancement
  • Site Maintenance / Security and Troubleshooting
  • CRM Integration & Social Media Integration
  • Payment Gateway Integration
  • Install and Support an Email Ticketing System (eg. ZenDesk)

Audio/Video Editor (Not Included in this Coaching)

  • Basic Editing of Audio Files
  • Removing Background Noise from Audio and Video
  • Adding Intro’s and Outro’s to Videos
  • Basic Photoshop / Image Editing (Not Graphic Design)
  • Powerpress (Podcasting WP Plugin) Installation
  • Podcast Setup on iTunes
  • Podcast Insertion on Blogpost

Email Marketing Tasks (FVA Bonus Lesson)

  • Creating a New List in Email Marketing Software
  • Adding and Removing Subscribers from Lists
  • Creating and Scheduling Broadcast Emails to Promote ContentEditing
  • Follow-up Emails and Auto-responders
  • Creating Email Newsletters
  • Editing / Proofreading Emails

Lead Generation Tasks (FVA Bonus Lesson)

  • Building Lists
  • Email Handing and Responding
  • Generating Leads via Social Media
  • Generating Leads via Google and SERPs


Here are some Frequently Asked Questions that might help you:

Q. Is it important that I’ll have a new email dedicated for freelancing?
A. Yes. It is encouraged that you have one email dedicated for freelancing. You will use this for work-related emails, signups, etc. If however you don’t mind all these emails getting into your personal email, no need to make a new one.

Q. Why is Gmail needed for FVA?
A. Aside from the fact that Gmail offers great features for free. The whole Coaching Lounge is also Google-based and needs a Gmail in order to access it.

Q. Do I need a video and microphone during the live coaching?
A. If you have one, it’ll be great. It is however not required since not all have the same setup and internet speed. You can participate in the discussions via chat.

Q. Does GoToWebinar only works with a computer?
A. No, you can join the live coaching via iPad and mobile phones. Please just make sure you download the app properly and all you have to do during the live call is login and connect.

Q. What if I’ll miss the live coaching because of time difference and emergencies?
A. Attendance will be checked during the live coaching. It is encouraged that you join because there’s more fun in learning when we’re collaborating ideas. It is however recorded so you can still be posted even if you’re absent because of some reasonable case.

Q. Can the lesson videos and notes be downloaded?
A. NOPE. We have had incidents before where we allowed download and it was passed around to friends and families for free. Such is just not fair to those of you paying the course. This restriction is in the heart to protect and value those who are investing in this course like you.

Q. Videos in The Coaching Lounge are not showing up. It says “not supported”. What should I do?
A. The Coaching Lounge is Google-based and works better using Google Chrome browser. Also make sure that your internet is fast so close other tabs/sites opened.

Q. What do I do during the live coaching?
A. Listen (miss are muted), participate through chat (via GoToWebinar Q&A or Class Checklist Q&A sheet), be ready to be called out to read, explain, etc. so make sure your mic is working. Take notes… so prepare a pen and paper or open an online document.

Q. What is Milestone?
A. Milestones are like stages of the tasks…

For example if the task is $100 in total it can be paid in stages (milestones):
Milestone 1 / Stage 1 — Payment of 50% in the middle of the task.
Milestone 1 / Stage 2 — Payment of the remaining 50% after the task is completed.


Here are the links you may need for Setup













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